Privacy Policy - NH3 Training Center

Privacy Policy for NH3 Training Center

This Privacy Policy describes how NH3 Training Center collects, uses, and protects your personal information when you visit our website or use our training services.

Who we are

Our website address is: https://NH3TrainingCenter.com. NH3 Training Center is a provider of training services, likely specializing in ammonia refrigeration and safety.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Types of Personal Data We Collect

In addition to the standard WordPress data, NH3 Training Center may collect the following types of personal data, particularly when you register for training or contact us:

Contact Information: Name, email address, phone number, mailing address.
Professional Information: Company name, job title, industry (if relevant to the training).
Training Information: Courses you enroll in, progress within courses, completion status, assessment results, certification information.
Payment Information: Details required for processing payments for training services (handled securely through a third-party payment processor – see below).
Inquiry Information: Details you provide when contacting us through forms or email.
Technical Data: IP address, browser type, device information, website usage data (collected through cookies and analytics).

How We Use Your Data

We use the personal data we collect for the following purposes:

To provide and deliver the training services you have registered for.
To process payments for training courses.
To communicate with you regarding your registration, courses, and other relevant information.
To issue certificates or documentation upon successful completion of training.
To track your progress and performance in training programs.
To respond to your inquiries and provide customer support.
To improve our website and training offerings.
For internal record keeping and administrative purposes.
To comply with legal and regulatory requirements (e.g., related to training records or certifications).
To send you relevant marketing communications about our services, where you have consented to receive them.

Who we share your data with

We may share your personal data with third parties in the following circumstances:

Payment Processors: If you make payments online, your payment information will be shared with secure third-party payment processors to complete the transaction.
Learning Management Systems (LMS): If we use a third-party platform to deliver our online training, your relevant data (e.g., name, email, course enrollment, progress) will be shared with the LMS provider.
Service Providers: We may share data with third-party service providers who help us operate our website, conduct our business, or provide services to you (e.g., email providers, analytics services).
Employers/Organizations: If your training is sponsored by your employer or another organization, we may share your training progress and completion status with them for verification and reporting purposes.
Regulatory Bodies: We may share data with relevant regulatory bodies or government agencies as required for compliance, certification, or reporting purposes related to the training provided.
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes (e.g., a court order or subpoena).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website and/or for training, we store the personal information they provide in their user profile and in our training records. The retention period for training records and associated personal data will depend on business, legal, and compliance requirements, and may be held for a significant period after completion of training.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, particularly those related to training records, certifications, and compliance.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Data collected during training registration and participation may be sent to third-party service providers such as payment processors, Learning Management Systems, and analytics services, as described in the “Who we share your data with” section.

Security

We take reasonable measures to protect the personal data we collect from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the date of the last revision. Your continued use of the website after the changes have been made will constitute your acceptance of the revised Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us directly.